- Responsible for maintaining his /her own PLI Target.
- Responsible for monitoring Team PLI Targets,
- Taking care of Feedback calls on regular basis.
- Have the capability of Managing Technical sales and Technical support team.
Required Experience, Skills and Qualifications
- At least 2-4 years at the Middle-level position (Preferable from reputed Tech support Companies)
- Have strong subject matter knowledge.
- Strong team building & team management ability, leadership ability and persuasive communication skills to inspire the team
- Must be process oriented, IT savvy & proficient in the use of Microsoft Office/ Open Office Tools
- Proven experience optimizing processes.
- Ability to customer feedback calls.
- Ensure adequate engagement levels of the staff to drive business results.
Most Important: Willingness to work in Night shifts (5 Days)
Salary: Rs 25,000.00 to Rs 30,000.00 /month
Job Type : Full Time
Number of Openings : 5
Job Category : Support